Introduction
Whale Expedition International ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or book our expedition services.
Information We Collect
We may collect information about you in a variety of ways, including:
- Personal Data: Name, email address, phone number, mailing address, and other contact information you voluntarily provide when booking expeditions or contacting us.
- Payment Information: Credit card details and billing information necessary to process your expedition bookings.
- Health Information: Medical history and health-related information required for expedition safety and planning.
- Travel Documents: Passport information and other travel documentation needed for international expeditions.
- Website Usage Data: IP address, browser type, operating system, and browsing behavior on our website.
How We Use Your Information
We use the information we collect to:
- Process and manage your expedition bookings
- Communicate with you about your reservations and travel arrangements
- Ensure safety and provide appropriate accommodations during expeditions
- Send you newsletters and marketing communications (with your consent)
- Improve our services and website functionality
- Comply with legal obligations and resolve disputes
Information Sharing and Disclosure
We may share your information with:
- Service Providers: Third-party vendors who assist with payment processing, accommodation bookings, and expedition logistics
- Local Partners: Ground operators, guides, and accommodation providers necessary for expedition delivery
- Legal Authorities: When required by law or to protect our rights and safety
- Business Transfers: In connection with any merger, sale, or transfer of our business
We do not sell, trade, or rent your personal information to third parties for marketing purposes.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access and receive a copy of your personal data
- Correct inaccurate or incomplete information
- Request deletion of your personal data
- Object to or restrict processing of your information
- Withdraw consent for marketing communications
- Lodge a complaint with a data protection authority
Cookies and Tracking
Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. You can control cookie settings through your browser preferences.
Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children without parental consent.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us: